

We take extreme precautions to ensure the safety of their data. Security and ConfidentialityĬonfidentiality of client material is taken very seriously. The Quality Assurance, Production and the Training Departments work closely in mentoring individuals and in providing refresher sessions for the production staff. Our evaluation parameters include accuracy, speed and format requirements. Each individual and team is evaluated on a daily basis. We have specialized teams for different kinds of transcription requirements. Our transcribers and proofreaders go through an intensive two-month training program, followed by an objective assessment by the Quality Assurance Department before being put on the job. We have stipulated strict quality benchmarks for each stage of the process to ensure quality at all times. The QA team makes sure that the transcript is 100% accurate and confirms that all of your requirements have been incorporated into the transcript. The reviewed transcript is master-proofed by the Quality Assurance Department for any left-over inaudibles, missing words, phonetics, errors, punctuations, or formatting issues. The transcript is entirely tape-proofed by a proofreader, who checks for formatting errors, blanks/inaudibles, phonetics as well as the overall accuracy of the document. Extensive research is done, both over the Internet and also by going through any reference materials provided by you. This involves initial voice-to-text verbatim transcription along with any specific client requirements. Soft Scribe has a three-pronged editorial process that enables it to deliver flawless transcripts according to your specific content and style requirements. We offer attractive discounts to our recurring clients and for guaranteed transcription volumes. We can handle interview formats, where there are a few speakers, to meeting formats, where multiple speakers are involved. Our transcribers are trained to research on any subject matter and align to the specified format as given by the client. We have specialized transcribers to handle all international English accents. Expedited projects with 6 to 10 hours TAT can be taken up. We can provide you with very competitive rates and these vary with the TAT, audio quality, number of speakers and reference materials available. You will receive your transcript via email in the specified format on the due date with 98-100% accuracy. You can upload your audio in our website in any digital audio format and specify the TAT and the style guide specifications if any. Our unique structure enables us to efficiently manage expedited assignments and offer real-time solutions.

We provide superior quality transcripts meeting your customized requirements.

At Soft Scribe, we are committed to delivering the most accurate and reliable transcripts to our clients in a time-bound manner, and even under the tightest deadlines.
